Recommendations before surgery with admission
You must contact the Hospitalization Admissions Service (Taulí building, ground floor) on the day and at the time indicated by telephone or in the summons letter.
Recommendations: To ensure that the intervention is performed in the right conditions and to avoid complications, it is advisable to follow the recommendations below:
- It is advisable that you come with you.
- The tetanus vaccine should be given to you (bring your vaccination card).
- It is important that you take your usual medication.
- It is a good idea to bring your personal hygiene items and slippers.
- Take special care of your dental or hearing aids.
For information or changes in the programming of your intervention
Option 1: To talk to Schedule (Monday to Thursday, 10 a.m. to noon and 12:15.30 p.m. to 16.30:9 p.m., and Friday, 15 a.m. to XNUMX p.m.)
- Option 1: Schedule visits
- Option 2: Radiology programming
Option 2: To mark the extension directly, if known
Option 9: To talk to the operator
Option 0: To listen to the message again from the beginning
Note: If you cannot dial the different options from your phone, wait again to hear the message and it will be answered by the operator.
Silence and order benefit the admitted patients. Try to speak quietly and not make noise. Remember that television and radio can only be used with headphones.
Personal and valuable objects
The center cannot be held responsible for any valuables or money you bring. We recommend that you give them to your family or store them in the hospital safe. The nursing staff will tell you how to do it. When wearing dentures, goggles, etc. you need to be careful not to lose them as they are indispensable for your daily life.
Due to health and the rules established by current legislation, smoking is not allowed in any area of the Hospital.
Departure from the hospital
The doctor will inform you in advance of your discharge. The room must be left free at 11 noon, so that you can prepare for another patient. At the time of departure you will receive the Hospital Discharge Report.
If you need a copy of a report or the result of a scan, you can go to Clinical Documentation.
Visiting hours are from 9am at 21pm., except for some specific units. To guarantee security overnight, from 22pm. at 7am. the main access of the Taulí building will be closed and the entrance will be by Emergency. Please use this access in a restricted way to promote rest for other patients.
Two people per patient are allowed, except for Intensive Care. During the night, only one companion can remain with the patient. In Pediatrics a companion is planned for each child admitted 24 hours a day, except for Intensive Care and Neonatology.
Information on the patient's condition
It is reported daily, with the exception of Saturdays and holidays, and whenever there is a significant change in the patient's evolution. The Unit's support team where you are staying will tell you about the regular information hours. The information is confidential and will not be given over the phone.
To ensure proper nutrition we urge you to eat only the foods prescribed by the doctor and served by the Hospital's kitchen. For hygiene reasons, do not store any food in the room. The hospital has a diet protocol to meet the different needs of patients.
If you need a special adaptation you can contact the dietetic service. The unit's nurse will contact you if you need. Relatives and visitors alike have a café and restaurant outside the building.
The voluntary donation
The needs of blood transfusion and organ transplants in our society are very important and there is no other way to get them unless by voluntary donation. Please inform your family and friends of the possibility of contributing to the treatment of large numbers of patients through donations.
Our center is accredited for organ transplantation. If you would like more complete information in this regard, you can talk to your doctor.
The Corporation and its different Centers have the personal data that they have entrusted to us. These data are subject to the protection of confidentiality granted by Organic Law 15/99 on the Protection of Personal Data and, in addition, by the institutional rules of confidentiality.
The use of this data is restricted to professionals who, inescapably, need it. You can exercise your right to access, rectify, cancel and oppose it in the terms provided for by the current regulations. If you wish to exercise these rights, our Customer Service Unit will respond to your request.
Customer Service Unit
The Customer Service Unit responds to your suggestions, complaints and appreciations to improve the quality of our services. If you wish Nursing will contact you. In this unit you can find out about "Patient Rights and Duties".
Social Work Unit
The Social Work Unit is available to help you solve social problems arising from hospitalization. If you wish Nursing will contact you.
Religious attention in the Parc Taulí
Aware of the importance of the religious dimension for some people, the Consorci Corporació Sanitària Parc Taulí facilitates the exercise of this right. Thus, it guarantees the free access of the ministers of the different confessions without limitation of hours and whenever there is a request of the patient or of his relatives. Customer Service Services facilitate this exercise in coordination with the different confessions.
- We have a Catholic Religious Service, following the agreement between the Archbishopric and the Ministry of Health.
- Collaboration agreement with the Evangelical Council of Catalonia.
- Relationship with the Jehovah's Witnesses Liaison Committee.