Introduction
The 2025–2030 Strategic Plan of the Parc Taulí Healthcare Corporation Consortium defines the institution's course for the coming years in a context of transformation of the health system, marked by demographic changes, technological evolution and the new social and health needs of the population, and a model of person-centered care.
This Plan was created with the aim of reinforcing Parc Taulí's commitment to integrated, quality and people-centered health and social care, which promotes equity and the best possible experience for patients and their families. At the same time, it aims to continue promoting the development of professionals, teaching, research and innovation as engines of progress for the institution.
Built on strategic reflection and the participation of professionals, the 2025-2030 Strategic Plan is a shared roadmap that establishes the strategic priorities and main projects that should allow Parc Taulí to consolidate itself as a reference institution for its healthcare, teaching and research model, the Taulí DNA.
Line 1: Strategic positioning and leadership
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Line 1: Strategic positioning and leadership
The three pillars of this line are territorial deployment, the development of high complexity/tertiary services and the enhancement of the Taulí brand.
Strategic Objective 1 - Promote collaborations and presence in the territory
- Promote the territorial ICTUS Code
- Promote the IAM Code 24 hours a day
- Generate territorial services
- Promote the Blood and Tissue Bank Center (BST)
- Promote projects to be deployed in the Integrated Health Area and CAIROS
Strategic Objective 2 - Promote continuity of care between Hospital Care and Primary Care
- Optimize the adequacy of the demand for visits and tests with Primary Care
- Generate care routes in the territory
- Promoting changes in flows with Primary Care
- Consolidate the continuity of the maternal-child process
Strategic Objective 3 - Promote Minority Disease and Clinical Expertise Networks
- Recover and generate CSUR/ERN
- Consolidate UECS/XUECS
- Participate fully in the UNICAS Network
Strategic Objective 4 - Promote precision, personalized, predictive and highly complex medicine
- Position the institution as a reference center for the Precision Oncology Program for solid and hematological tumors
- Improve positioning and complexity in the critical care area, especially in pediatric and neonatal care
- Promoting Genomic Medicine and the Advanced Therapies Platform
Strategic Objective 5 - Position the brand and increase awareness
- Define strategic communication objectives
- Increase media impacts
- Position the brand
- Promote internal communication
Strategic Objective 6 - Strengthen transparency, ethics and institutional integrity
- Strengthen transparency and accountability
- Explain the bases of the ethics and integrity model
- Promote the construction of a shared vision on integrity and good practices
Strategic Objective 7 - Deploy strategies to address chronicity
- Promoting advanced practice nursing in chronic care
- Expand the portfolio of nursing care services in care
- Develop and consolidate nursing services in outpatient care
Strategic Objective 8 - Consolidate and continue to deploy strategies for prevention, support and specialized care in mental health
- Adults: consolidate and implement the Case Manager in the suicide prevention program by developing the actions prioritized by PLAPRESC
- Children and Youth: consolidate community intervention programs: GUIA, Crisis, Health Escala and Inclusive Care in schools and DEGAPPIA (formerly DEGAIA)
- Implementation of the digital products of the Catalonia e-mental health project that have been positively evaluated: mymentalhealth, digital therapies and continuous monitoring of stress biosignals in serious or high-risk patients
Strategic Objective 9 - Define a global health plan based on international cooperation and technological alliances
- Define the overall health plan
- Mapping needs and opportunities
- Implement strategies and initiatives
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Line 2: Integrated social and health care
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Line 2: Integrated social and health care
The current context is one of an aging population and an increase in chronicity, along with changes in the demographic and social structure, and therefore in the support for people who need it. These people never present a health problem in isolation, and the social component is inseparable from their care process. It is therefore necessary to address this need.
Strategic Objective 1 - Establish the social consortium
- Form the legal and support structure
- Create the social consortium's corporate shared service delivery model
Strategic Objective 2 - Progress in social and health care at home
- Consolidate the SAD 4.0 project
Strategic Objective 3 - Consolidate a strategic model of care for people living with dementia within SGG
- Define SGG's service commitment and standards in the care of people living with dementia
- Guarantee the training of SGG professionals regarding the care of people living with dementia
- Establish links and alliances with the main family associations of the elderly and AFA's (Associations of Relatives of Alzheimer's and other dementias)
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Line 3: Person-centered care, quality and patient safety
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Line 3: Person-centered care, quality and patient safety
Beyond putting the patient at the center, person-centered care ensures that their needs are met at all times, from a holistic vision that takes into account quality and safety criteria and also incorporates the preferences of the patient, family and environment, respecting their values and the perception they have of their disease process.
Strategic Objective 1 - Guarantee accessibility and equity for patients
- Improve accessibility in the outpatient area
- Improve surgical accessibility
Strategic Objective 2 - Guarantee the quality model
- Establish a document control and management system
- Establish a monitoring and control system for health accreditations and authorizations
Strategic Objective 3 - Promote safe practices and a strong safety culture
- Promote patient safety training for professionals and patients
- Align the quality and patient safety plan with the Department's strategy
- Consolidate security benchmarks in the institution
Strategic Objective 4 - Improve the results of the patient experience, families and their environment, informed and shared decisions by promoting our own models of institutional approach
- Generate a patient experience model that allows integration into the institution as a regular operating practice
- Ensure the suitability of informed decision-making in the institution
- Promote shared decision-making as a central model in individual patient participation
Strategic Objective 5 - Provide new channels for patients, families and their environment, through digital health tools as a key to improving healthcare quality
- Boost virtual telematics services
- Generate virtual health education projects
- Update the website
- Evolve the Taulí mobile application to continue facilitating access to the hospital for citizens
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Line 4: Excellence in care, organizational and support processes
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Line 4: Excellence in care, organizational and support processes
Taulí must guarantee at all times, and always in line with the objectives of line 3, maximum efficiency in processes, to maximize resources and results, while favoring the entity's own objectives and those of the national health system.
Strategic Objective 1 - Improve efficiency and coordination by optimizing healthcare activity in the different areas of the hospital
- Optimize surgical activity
- Optimize hospitalization activity
- Optimize emergency activity
- Optimize the outpatient activity of CCEE and offices
- Optimize the activity of day hospitals
- Rearrange intermediate attention
Strategic Objective 2 - Promote alternatives to conventional hospitalization
- Strengthen rapid diagnostic units
- Promoting home hospitalization
Strategic Objective 3 - Promote functional units to ensure faster and more effective care by promoting the integration of different healthcare services
- Create the heart failure unit
- Create the spine unit
- Create the breast cancer unit
- Create the fracture/FLS unit
- Create an asbestos reference unit
Strategic Objective 4 - Develop reorganizations and expansions of services by generating functional plans to improve healthcare quality and evaluation of results
- Create the Functional Pathological Anatomy Plan
- Create the Radiopharmacy Functional Plan
- Create the Functional Plan of Interventional Vascular Radiology
- Create the Functional Plan of the Oncohematology Day Hospital
- Create a functional Plan for the Birth Center
- Create a Functional Pharmacy Plan
Strategic Objective 5 - Prioritize the Master Plan for Spaces
- Create the Space Master Plan committee
- Disseminate the Master Plan for spaces
Strategic Objective 6 - Regulate the process organization model to ensure its adequacy to institutional needs
- Generate a Taulí model of processes (conceptual and methodological)
- Create your own process office to develop processes within the institution
Strategic Objective 7 - Promote support and organizational processes
- Review the public procurement process
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Line 5: Professional excellence
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Line 5: Professional excellence
Professionals are the institution's main value and asset, and as such, their well-being must be guaranteed, as well as their scientific-technical and skills development, in order to ensure the best response to citizens. It is also necessary to promote leadership rooted in co-responsibility and professionalism and with a strong shared responsibility.
Strategic Objective 1 - Strengthen organizational stability and ensure regulatory compliance as a basis for trust, commitment and sustainability
- Consolidate quality and stable employment, guaranteeing regulatory compliance in labor management
- Anticipate care and organizational needs through efficient and flexible planning of workplaces
- Integrate a cross-cutting approach to diversity, equity and inclusion that strengthens cohesion and innovation
Strategic Objective 2 - Promote a comprehensive model of talent development and management that empowers people, professional growth, commitment and innovation
- Promote transformative leadership aligned with the consortium's values and the new healthcare model
- Promote professional development to strengthen loyalty, motivation and competitiveness
- Strengthen a culture of continuous learning oriented towards skills development and innovation
- Strengthen the attraction and loyalty of talent to guarantee generational renewal and key skills
- Develop the digital and artificial intelligence skills of professionals
Strategic Objective 3 - Promote comprehensive well-being and consolidate a healthy work environment that cares for people and strengthens the sustainability of the organization
- Foster a culture of trust, collaboration and comprehensive well-being in the work environment
- Strengthen risk prevention and psychological safety in healthcare and organizational practice
Strategic Objective 4 - Promote and develop new professional roles that respond to new healthcare and organizational challenges
- Prioritize new professional roles according to the organization's present and future needs
- Pilot new professional roles and evaluate their healthcare and organizational impact
Strategic Objective 5 - Promote the participation of professionals within the institution
- Promote spaces and mechanisms for the participation of professionals in institutional life
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Line 6: Digital transformation and new technologies
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Line 6: Digital transformation and new technologies
It is necessary to incorporate in an open and innovative way everything that new technologies contribute to the development of the institution's purposes, training professionals to use them. And it is necessary to do so in a strategic and sustainable way.
Strategic Objective 1 - Incorporate advanced analytics and AI
- Implement an AI orchestrator to facilitate the use of predictive healthcare algorithms
- Develop AI agents to streamline the hospitalization, emergency and outpatient discharge process
- Implement AI agents to improve citizen service processes
Strategic Objective 2 - Promote zero paper, digitizing and improving administrative and healthcare processes
- Develop and implement the digitalization of processes that are currently supported on paper
- Develop and implement the Nursing Workstation
- Adapt information systems to improve administrative and healthcare processes
Strategic Objective 3 - Promote interoperability and monitoring systems in the different healthcare areas that support value-based decisions
- Adapt clinical orders and develop integrations in HCIS
- Integrate processes between Primary Care, Hospital Care, Intermediate Care and Social Care
- Integrate digital imaging equipment
- Integrate monitoring equipment
Strategic Objective 4 - Protect systems to guarantee security, process continuity and regulatory compliance
- Guarantee compliance with the National Security Scheme (ENS) by deploying the security model of the Cybersecurity Agency of Catalonia (ACC)
- Develop the Business Continuity Plan (BCP)
- Develop the Disaster Recovery Plan (DRP)
Strategic Objective 5 - Analyze and incorporate new biomedical technologies
- Prioritize biomedical technologies with clinical impact and availability for implementation
- Implement decision support systems for diagnosis and treatment
Strategic Objective 6 - Promote the use of digital twins
- Complete the unified virtual replica of the physical model of Hospital Taulí to monitor environmental sensors and ensure comfort
- Analyze and integrate virtual replication with Maintenance Manager
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Line 7: Knowledge and transfer
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Line 7: Knowledge and transfer
Teaching, research, innovation and knowledge transfer must be the pillars for the continuous improvement and development of professionals and the institution.
Strategic Objective 1 - Develop teaching based on competencies, incorporating all dimensions of professionalism and promoting reflective teaching methodologies and simulation
- Work together with those responsible for undergraduate, postgraduate and continuing education (CF) on the Taulí Teaching Model
- Promote teaching activities that prioritize formative assessment, reflective training and simulation
Strategic Objective 2 - Improve the attraction capacity of our center, through teaching activities, in the different cycles of professional life (degree, specialization, continuing education) based on its quality and results.
- Consolidate a collective project with the participation and commitment of all professionals
- Facilitate information, access and the development of teaching activities
Strategic Objective 3 - Consolidate a research culture among professionals, promoting their active and recognized participation, to generate knowledge with real impact on clinical practice and patient health.
- Promote the participation of professionals in research projects through training programs, mentoring and support for the preparation of competitive proposals
- Strengthen coordination between healthcare areas and scientific groups, both clinical and translational research, promoting synergies and shared lines that better integrate research into clinical practice.
- Integrate research into professional careers by recognizing scientific activity and innovation results as merits for professional development or promotion.
- Promote the recruitment, development and retention of clinical talent with a research profile
Strategic Objective 4 - Promote innovation and knowledge transfer as drivers of continuous improvement of care
- Structuring and consolidating the governance of innovation and transfer
- Define and disseminate a clear transfer and innovation itinerary
- Promote innovation programs based on real healthcare challenges that connect clinical, technical and research teams to co-develop solutions with tangible impact
- Analyze the results and transfer of transformative projects
Strategic Objective 5 - Consolidate the positioning in research and innovation
- Have robust and efficient infrastructures and circuits for the use of anonymized data
- Have agile and efficient circuits for the execution of clinical trials
- Establish strategic alliances to enhance the impact of results
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Line 8: Sustainability
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Line 8: Sustainability
Sustainability, both economic and environmental, is essential. It is necessary to analyze and apply all the opportunities for improvement and all the available formulas, while generating our own Corporate Social Responsibility policy.
Strategic Objective 1 - Guarantee compliance with the CatSalut contract
- Guarantee the performance of surgical activity
- Guarantee the performance of hospitalization activity
- Guarantee the performance of outpatient activity
- Guarantee the performance of intermediate care activity
Strategic Objective 2 - Improve CatSalut contracting up to 100% of production capacity
- Define maximum operational capacity and the scenarios to achieve it
- Agree with CatSalut on multi-year activity achievement scenarios
Strategic Objective 3 - Enhance the attraction of external financing
- Promote patronage practices within the institution
- Promote innovative public procurement and European funds
Strategic Objective 4 - Analyze productivity
- Analyze the productivity of healthcare services
- Analyze the productivity of support services
Strategic Objective 5 - Promote technological renewal
- Detect technological renewal needs
- Find financial resources
Strategic Objective 6 - Design an optimal and sustainable organization
- Adapting templates to real healthcare needs and the complexity of services
- Reduce structural and recurrent absenteeism
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Line 9: Value-based assistance and management
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Line 9: Value-based assistance and management
Based on data but beyond the data, value is measured in gain per unit of cost, and this gain must be achieved based on evidence and measured with a 360 perspective: institution, professionals, patients, family and environment, citizens and system.
Strategic Objective 1 - Promote information-based decision-making
- Improve clinical records and quality of healthcare data
- Promoting data governance
- Deploy and analyze management information to support decision-making
- Deploy and analyze the cost model per patient and disease
Strategic Objective 2 - Incorporate benchmarking into management dynamics
- Deploy and analyze hospital discharge benchmarking
- Incorporate analysis and sector benchmarking instruments into management dynamics
Strategic Objective 3 - Promote evidence-based clinical practice as a driver of healthcare performance
- Generate the clinical practice improvement unit
- Review evidence-based clinical practice adaptations
Strategic Objective 4 - Promote tools for patient reported in order to generate circles of continuous improvement in the healthcare approach
- Develop a PREM system that allows for analysis and establishment of continuous improvement actions
- Develop a PROM system that allows improving the healthcare approach
Strategic Objective 5 - Strengthen the clinical trajectories of the medical and surgical patient to increase coordination between services and patient safety
- Promote the ERAS model of surgical processes
- Strengthening the EMPAS
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